Policies

The documents that govern the use of cyankiwi, and what we publish about how we handle data. The Terms of Service is the agreement; everything else either forms part of it or explains how we operate.

Document How it binds
Terms of Service
The agreement between you and CYANKIWI LTD.
the agreement
Acceptable Use Policy
What the Service may not be used for.
part of the Terms
Inference Model Catalog
Every model served on the inference API, with its upstream licence.
at point of use
Privacy Notice
What personal data we hold, why, and for how long.
acknowledged
Data Processing Addendum
Our processor terms.
automatic
Sub-processor Register
Who we rely on, and where inference runs.
Annex IV
Trust Center
How we run the platform: security, retention, operations.
published only

Contact

Reports of misuse of the Service go to abuse@cyan.kiwi. Contracts, subpoenas, formal legal notices and law enforcement process go to legal@cyan.kiwi. Data protection questions, rights requests and complaints go to privacy@cyan.kiwi. Help with your account and general enquiries go to support@cyan.kiwi, and security reports go to security@cyan.kiwi.

Post goes to CYANKIWI LTD at its registered office: 64 Nile Street, International House, London N1 7SR, United Kingdom. Company particulars are also on About Us and in the site footer.